Alamance County Shelter Closed
The Alamance County Graham Recreation Center Shelter located at 311 College Street will be closing as of 8am on Monday, December 10.
For questions pertaining to the winter storm, please call the Alamance County Call Center at 336-290-0362.
Alamance County Government Closings for Monday 12-10-18
Alamance County Government Closings
Alamance County Government closures for Monday (12-10-18) due to inclement weather:
- County Offices
- Landfill and Convenience Center
- Alamance Libraries
- District and Superior Courts
- Clerk of Court’s Office
- District Attorney’s Office
For assistance pertaining to the winter storm, please call the Alamance County Call Center at 336-290-0362
County Preps for Upcoming Weather Event
Due to the impending winter storm, the County is currently working to ensure that services remain available to residents.
The County is planning to activate the Emergency Operations Center early Sunday morning staffed with emergency services departments and community partners. The Sheriff’s Department, EMS, and Central Communications (911) are working to up-staff in order to accommodate the anticipated bad weather.
At this time, Social Services and the Health Department are preparing to set up a shelter in case there is significant weather that impacts power. The County will provide information once the decision is made to open the shelter to the public.
For assistance pertaining to the winter storm, please call the Alamance County Emergency Operations Center at 336-290-0362.
AT&T and Verizon Outages Resolved
The AT&T and Verizon network degradation that impacted 911 call routing and caller location
have now been resolved.
Alamance County will continue to provide updates if any new information is received.
Multiple Carriers Experiencing Outages Affecting Calls to Alamance 911 Center
Please be advised that the NC Department of Information Technology has received notice from multiple carriers that there are issues with both wireline and wireless services across the southeast portion of the country.
According to L.V. Pokey Harris, Executive Director of the North Carolina 911 Board, “Carriers are addressing the issues at their respective levels and working toward a resolution.”
In case of emergency, please continue to dial 911 first. If your call does not go through, please dial the alternate emergency number (336) 570-6777.
Alamance County will continue to provide updates as new information is received.
AT&T Outages Affects Calls to Alamance 911 Center
Please be advised that AT&T is experiencing outages that is affecting 911 service in Alamance County. Approximately 13,144 AT&T customers with local 336 exchanges including: 278, 440, 538, 584, 585, and 586 are unable to use their landline or internet service phone to call 911. At this time, the concentration of residents that have been affected reside in West Burlington (including the hospital), Elon, Gibsonville, and Northern Alamance County Communities.
AT&T is currently unable to give estimates for time of repair, but AT&T staff are working to restore service as quickly as possible.
Alamance County urges AT&T customers in these areas to find alternate options to contact the Alamance County Communications Center (911) in case of emergency.
Alamance County will continue to provide updates as new information is received.
Update #1:
To ensure connection to emergency services in Burlington, AT&T customers should call (336) 570-6777 for medical emergencies and (336) 229-3500 for police or fire emergencies occurring in Burlington.
Fifth Rabies Case Confirmed in Alamance County
BURLINGTON – On October 19, the North Carolina State Laboratory of Public Health in Raleigh confirmed Alamance County’s fifth case of rabies for the year.
On October 19, Alamance County Health Department was notified that a dog came in contact with a bat on Hickory Lane in Burlington. The health department sent the bat to the State Laboratory for Public Health for testing and the bat was positive for rabies. The dog was reported to be current on its vaccinations and did receive a vaccine booster. There was no direct human contact with the bat.
If you live in this area and have outside pets, you should examine them for any wounds that may have come from contact with this bat and notify animal control or the health department’s Environmental Health office at (336) 570-6367 if you have questions or concerns.
If you are bitten by any animal:
- Wash the wound with soap and running water for ten (10) minutes and seek medical attention immediately.
- Write down the location of the animal and a description of the animal to provide to animal control. If the animal is someone’s pet, also get the owner’s name and address. Give this information to animal control or the health department.
- Do not try to catch any wild or stray animal
“The best way to protect your pet from rabies is by vaccinating them and keeping up-to-date on vaccinations,” states Environmental Health Director Terri Craver. “It is the law in North Carolina.”
Tractor Supply on Garden Road vaccinates cats and dogs every Saturday. Call 336-586-9222 for more information. In addition, Pet Supermarket on South Church Street vaccinates dogs and cats every other Sunday. Cost is $21.00. For more information, call 336-584-8044.
Last year, Alamance County had three confirmed animal cases of rabies.
For more information or questions about rabies control and vaccinations requirements, contact the health department’s Environmental Health office at (336) 570-6367.
October 12, 2018: Alamance County Government Offices Opening at 10am
Alamance County Government Offices will be opening at 10am on Friday, October 12, 2018.
For general questions relating to emergency operations, please call 336-290-0362.
Alamance County Shelter Closing Wednesday, September 19 at 1 PM
Local officials charged with operating and staffing Alamance County’s emergency shelter, have decided to close the operation by 1:00 p.m. on Wednesday, September 19.
At 1:00 p.m. today (9/18), the shelter was serving 14 clients. Directors of Alamance County’s Social Services and Public Health, along with their respective staffs, have initiated a closure plan with the American Red Cross, to relocate the clients.
Based on current weather conditions, and waters of area creeks and the Haw River beginning to recede, emergency shelter needs are no longer at a critical stage.
For the same reasons the shelter is closing, the county’s Emergency Operations Center (EOC) will also cease 24 hour service. The Office of Emergency Management will close the EOC today (9/18), at 5:00 p.m. The EOC call center line, 336-290-0362 will remain active. A recording directing residents to local resources will be placed on the call center phone.
Aside from shelter and EOC operations, only one road in the county remains closed due to storm damage. A culvert on Greenwood Drive, near Isley School Road (in the vicinity of Indian Valley Golf Course), was washed out. The road will remain closed until North Carolina Department of Transportation (DOT) staff can make repairs. (Inquiries for a timetable should be directed to DOT).
After 5:00 p.m. today, information requests for county storm-related matters and resources may be directed to Public Information Officer Michelle Mills, or Emergency Management Director, Debbie Hatfield.